Privacy Policy

Privacy Policy — CAPS LOCK

Last Updated: December 31, 2025

Samantha Feher LLC dba CAPS LOCK (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website www.lifeincapslock.com and related services (collectively, the “Services”). By accessing or using the Services, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

Name, email address, shipping and billing address, phone number, and payment information when you place an order or subscribe to our newsletter.

Optional account information if you create a user account.

b) Information Collected Automatically

Usage information via Squarespace analytics, such as pages visited, time spent on the site, and interactions with content.

Device information including IP address, browser type, and operating system.

c) Newsletter and Marketing

If you opt in, which requires double confirmation, we collect your email address to send newsletters, promotions, and product updates.

2. How We Use Your Information

We use the information we collect to:

Process orders and payments.

Provide customer support and respond to inquiries.

Deliver newsletters and promotional emails (if you double-confirm to opt in).

Improve and optimize the website and Services through analytics.

Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share information only as necessary to:

Process payments through Squarespace or associated payment providers.

Deliver products via shipping carriers.

Comply with applicable laws or respond to legal requests.

Protect our rights, property, or safety, or that of our users or others.

All third-party providers are bound to use your information only to provide services to us.

4. Payment Information

Payments are processed via Squarespace’s integrated payment processors. We accept the following payment methods:

Visa

Mastercard

American Express

Discover

Diners Club International

JCB

UnionPay

Cartes Bancaires

We do not store full credit card information on our servers. Payment data is transmitted securely using encryption and handled in accordance with applicable law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Improve site functionality and user experience.

Collect analytics via Squarespace, including traffic, engagement, and campaign performance.

Personalize content and marketing (if you double-confirm to opt in to communications).

You can manage or disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. For newsletter subscribers, your email will remain in our mailing list until you unsubscribe.

7. Your Privacy Choices

Account Management: You may update or delete your account information at any time by logging in or contacting us.

Marketing Communications: You may opt out of promotional emails by using the unsubscribe link in any email or contacting us directly.

8. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or alteration. While we take security seriously, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

10. International Users

The Services are intended for users in the United States. If you access the Services from outside the U.S., please note that your information may be transferred and stored in the United States.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the effective date. Continued use of the Services after changes constitutes acceptance of the revised Privacy Policy.

12. Accommodations / Accessibility Assistance

We are committed to making our purchasing experience accessible. If you need assistance placing an order or require reasonable accommodations, please call 973-738-4518 and we will be happy to help.

13. Contact Us

Samantha Feher LLC dba CAPS LOCK
Email: samfehermedia@gmail.com
Phone: 973-738-4518
Website: www.lifeincapslock.com
Mailing Address: 4 Hillcrest Ave., Chatham, NJ 07928